FAQ
bb88 FAQ — Betting, Account and Payment
This page has answers to the questions that come up when playing on bb88 — cricket and sports betting, depositing and withdrawing money, managing your account, and tips for playing on mobile. Each answer is based on real experience so you can find solutions quickly and play without interruption.
Cricket and Sports Betting
Many questions come up when doing cricket betting on bb88 — what happens if a match is cancelled, which markets to bet on, or how to read decimal odds. Answers to the most common questions are given below.
If a match on bb88 is declared a no-result or officially cancelled due to rain or any other reason, all unsettled bets on that match are generally voided and the full stake is returned to your bb88 account. However, any in-play markets that were already settled before the cancellation remain unchanged.
bb88 offers various cricket betting markets including match winner, toss winner, top run scorer, total runs (over/under), method of first wicket, and in-play markets. International and domestic tournaments are covered, including BPL, IPL, and the T20 World Cup. You can see the full market list on the bb88 Bet page.
Decimal odds of 3.00 mean you get ৳3 back for every ৳1 staked (including your original stake). Example: Team A to win — odds 3.00, stake ৳1,000 → if you win you receive ৳3,000 (৳2,000 profit + ৳1,000 original stake). If you lose, the full ৳1,000 is gone. This is equivalent to fractional odds of 2/1 and American odds of +200.
Yes, multi bets are available on bb88 — you can add selections from multiple matches into one bet to increase the combined odds. Example: three selections with odds of 1.60, 1.80, and 1.90 give combined odds of 1.60 × 1.80 × 1.90 = 5.47 (approximately); a ৳100 stake returns ৳547 if all three win. However, if one selection loses the entire bet is lost.
In-play betting on bb88 means placing bets while the match is in progress. During Bangladesh Tigers matches, markets refresh after each over; odds change quickly so fast decisions are needed. On a slow network, some bets may be refused. The experience is best on a good connection.
How to Withdraw Money
The most common questions are about withdrawal times, minimum amounts, and the conditions for withdrawing bonus funds. You will find direct answers to all these questions here.
Yes, for withdrawals on bb88 — whether via bKash, Nagad, Rocket, or Upay — the wallet must be registered in your own name. Transfers to wallets registered under someone else's name are not made, and such requests are rejected for security reasons. Names are checked during account verification.
To withdraw bb88's welcome bonus (100% bonus, up to ৳20,000), the bonus amount must be wagered 10 times. Example: a ৳1,000 deposit earns a ৳1,000 bonus giving a balance of ৳2,000 — to withdraw you must complete ৳1,000 × 10 = ৳10,000 in total bets. The bonus cannot be withdrawn until wagering is complete.
Approved withdrawals on bb88 generally reach your bKash, Nagad, Rocket, or Upay number within 5 to 30 minutes. During peak hours or when there are multiple requests at a given time it may take slightly longer, but it is usually completed within this timeframe.
A pending request means the bb88 team is processing it. If it stays pending for more than 30 minutes, contact live chat. The request may be held up if your account is not verified or wagering conditions have not been met. The minimum withdrawal amount is ৳500 — requests below this are not accepted.
If a request is already being processed, submitting a new one may cause delays. The process is faster if you submit the next request after the previous one is completed. For any issues, contact bb88's 24/7 live chat support team — they are ready to assist in Bengali.
Member Account
Here are answers to common questions about forgetting your password, logging in on a new device, or changing personal details when accessing the bb88 login page.
On the bb88 login page, click the "Forgot password?" option. Enter your registered mobile number or email and an OTP will be sent. Complete verification with the OTP and you can set a new password. If you have trouble, contact live chat — the bb88 support team will assist you right away.
When logging in to bb88 from a new device for the first time, OTP verification may be required for security. This is part of keeping your account safe. Verification is easily completed with the OTP sent to your registered mobile. All data is kept secure through SSL encryption.
Yes, contact bb88's live chat or email support to update personal details. Changes are processed after identity verification. Name changes are not possible for security reasons, so it is important to provide accurate information when registering for the first time.
No, bb88 rules allow only one account per person. If multiple accounts are found for the same person, all accounts may be suspended and any accumulated bonuses cancelled. If you cannot remember an old account, contact the support team. All members must be 21 years of age or older.
If your bb88 account is suddenly locked or suspended, contact live chat immediately. Accounts are usually temporarily held due to pending identity verification or security-related reasons. You can also find detailed information about self-exclusion on the responsible gaming page.
Playing on Mobile
Most players use bb88 on mobile. Find out here what to do if a page loads slowly, how to play in the browser, or what to do if your connection drops.
First, clear your browser's cache and cookies: Settings → Browser → Clear Cache. Then reload the page. This resolves the issue in most cases. Check your data connection — 4G or Wi-Fi works well. The bb88 site is updated regularly, so an old cached version can cause problems.
Yes, bb88 is fully playable on a mobile browser. The site runs well on any modern browser — Chrome, Firefox, or Samsung Internet. All game categories, payment, and account features are available in the browser too. The bb88 App is also available for Android and iOS, but the browser offers the same features.
bb88 works on both Android and iOS. It can be played via a browser on any recent smartphone or tablet. An Android APK is also available through the official channel. Some features may be limited on older operating systems (below Android 7 or iOS 11).
If the connection drops during a live casino or slot game, the game continues on the server. When you reconnect, you will see the updated game state. For cricket betting, the bet is already confirmed before the connection drops, so it remains valid. If there is an issue, contact bb88 live chat.
Open the bb88 site in Chrome, tap the three-dot menu on the right, then select "Add to Home screen". This creates a shortcut icon that works just like an app. On iOS, in Safari tap the share icon → "Add to Home Screen".
How to Deposit Money
Depositing on bb88 is straightforward — Nagad, bKash, Rocket, and Upay are all supported. Find out more about the deposit process in the questions below.
Log in to bb88 and go to the deposit section, select Nagad as the payment method. Send the amount to the designated Nagad number and confirm with the transaction ID. The balance is usually credited within a few minutes. Minimum deposit is ৳100. There is an opportunity to receive a 100% bonus on your first deposit.
Log in to your bb88 account, open the deposit page, and select the bKash option. Send money to the displayed bKash number, then confirm the deposit with the reference number and amount. Use a bKash account registered in your own name. You can deposit from a minimum of ৳100.
For details on any charges that apply to deposits on bb88, check the instructions on the deposit page or ask via live chat. Each payment provider may have its own policies. Contacting bb88 support directly is the best way to get accurate and up-to-date information.
The minimum deposit on bb88 for all payment methods is ৳100. You can start playing bb88 Slots games with this deposit. A 100% bonus is available on your first deposit (up to ৳20,000), which gives you more to play slots with.
First, wait a few minutes and refresh the page. If it still does not show, contact bb88 live chat with your transaction ID and amount. The issue is usually resolved quickly after a manual check. Keeping a deposit slip or screenshot is helpful — it speeds up the resolution process.
Still have questions? The support team is here to help
If you cannot find an answer on this FAQ page, bb88's 24/7 support team is here for you. Help is available in both Bengali and English. Send a message on live chat or write an email at any time — you will get a quick response.
24/7 Live Chat — in Bengali
Email support: [email protected]