Play mindfully, enjoy safely
At bb88, we believe entertainment should always stay within control. Responsible gambling is not just about setting limits — it is a conscious way of keeping yourself and your family safe.
Why Responsible Gambling Matters
Casino games and sports betting are primarily a form of entertainment. But when gambling goes beyond entertainment and becomes a habit, it can have a negative impact on personal and family life. At bb88, we want every user to make informed decisions — how much time to spend, how much money to put in, and when to take a break.
Anyone under 21 in Bangladesh cannot open an account or play on our platform. We verify age during account verification and take strict steps to prevent access by minors. It is every user's responsibility to follow our Terms and Conditions.
To support responsible gambling, we provide several practical tools. Using these tools, you can stay in control of your spending and take a break at any time. To learn more about us, visit our About Us page — it has a full discussion of bb88's values and commitments.
Remember, gambling should never be treated as a source of income. In every session, only spend money that you can afford to lose without it affecting your daily life. Placing bigger bets to recover losses is a well-known sign of problematic gambling.
Tools to Protect Yourself
bb88 gives you direct control over your own gambling. The features below can be turned on at any time from your account settings.
Deposit Limit
Set a maximum limit on your daily, weekly, or monthly deposits. Once a limit is set, it takes effect immediately; a specific waiting period applies if you want to increase it.
Session Time Limit
Set a time limit on how long you play in one sitting. When the set time is up, the platform will automatically alert you and the session will stop.
Temporary Break (Cool-off)
You can temporarily close your account for anywhere from 24 hours to 30 days. During this time, logging in or placing bets is completely disabled.
Self-Exclusion
Activating long-term self-exclusion closes your account for a set period or permanently. No promotional communications will be sent to you during this time.
Activity History
You can view your complete betting and deposit history at any time. Understanding your own patterns is the first step to making informed decisions.
Direct Support
Contact us via our 24/7 live chat or email for any responsible gambling matter. Our team provides support in both Bengali and English.
Warning Signs of Problematic Gambling
If any of the following apply to you, it is time to take a break. Assess yourself honestly.
- You are spending more than your set budget and finding it hard to stick to your plan.
- After a loss, you feel the urge to place bigger bets to win the money back.
- You are hiding information about your gambling from family or friends, or lying about it.
- Gambling is disrupting your sleep, work, or time with family.
- You are taking on debt or cutting other necessary expenses to fund gambling.
- When you are not playing, you feel restless, irritable, or anxious.
- Despite repeatedly trying to cut back, you are unable to control yourself.
Where to Get Help
Acknowledging the problem is the first step toward solving it. You are not alone — seeking help takes courage.
bb88 Live Support
Contact us directly via our 24/7 live chat. Activating self-exclusion, setting limits, or keeping your account on hold — any request is handled immediately. Support is available in both Bengali and English.
Family and Loved Ones
Talk openly with a family member or a trusted friend. They can help you assess your situation honestly and be there for you during difficult times.
Professional Counselling
A mental health professional or counsellor can provide effective treatment for problematic gambling. Mental health services are available at various hospitals and clinics across Bangladesh.
bb88's Commitment
As a responsible entertainment platform, bb88 is committed to ensuring the safety of every user. We strictly prohibit minors (under 21) from opening accounts or playing. Proof of age is required during account verification.
If our system detects unusual betting patterns, we reach out to the user. When a user requests support, our team is ready to take the necessary steps immediately — from restricting bets to fully suspending the account.
Read our Privacy Policy to learn how your personal and financial information is kept secure. All user data is protected and is not shared with third parties.
If you have further questions about responsible gambling, you will find detailed answers on our FAQ page, or you can ask us directly via live chat.
Some tips for healthy gambling
- Set a budget before you play and stay within that limit.
- Play for entertainment, not with the expectation of earning money.
- Avoid playing when you are under stress or feeling low.
- Take regular breaks and spend time on other activities.
- Do not play under the influence of alcohol or any other substance.
Responsible Gambling FAQs
Answers to common questions about responsible gambling.